Elora Home, a UAE-born and based furniture retail and e-commerce company operating under ELORA HOME, offers a refined Total Home Experience and is committed to delivering premium, elegant, and contemporary home furniture across the UAE.
The company facilitates the delivery of home and lifestyle products within the UAE and operates as a limited liability company registered in the United Arab Emirates.
Please read these Terms and Conditions carefully as they govern your use of the Elora Home website and any affiliated services.
These Terms may be updated from time to time. It is your responsibility to review them periodically. By placing an order on our website, you confirm that you have read, understood, and agreed to the latest version of the Terms and Conditions.
To use our website, you must:
Be at least 18 years of age
Be legally capable of making lawful payments
Agree to these Terms and Conditions
Be capable of entering into binding contracts
We reserve the right to refuse or cancel orders suspected of commercial resale or misuse.
You may use our website as a guest or create an account.
You are responsible for ensuring that:
All personal information provided is accurate and complete
Payment details are valid and up to date
Your login credentials remain confidential
If you suspect unauthorized access to your account, please notify us immediately.
Elora Home accepts multiple payment methods, including:
Visa
Mastercard
Cash on Delivery (COD)
Apple Pay
Installment payment options (where applicable)
Payment is processed at the time of order placement. We reserve the right to decline or cancel orders if payment authorization fails.
All prices are displayed in AED (United Arab Emirates Dirhams).
Prices may exclude additional charges such as delivery fees, if applicable.
For payments made using international cards, the exchange rate applied will be determined by your card issuer.
All intellectual property rights, including website content, images, product designs, graphics, logos, and text, are the property of Elora Home.
Content on this website is protected under applicable copyright and intellectual property laws. Unauthorized reproduction, distribution, or use is strictly prohibited.
All rights are reserved.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
Elora Home expressly disclaims liability for:
Special, incidental, or consequential damages
Damage to or loss of other property
Personal injury
Costs arising from misuse or improper installation
The maximum liability of the Company shall not exceed the purchase price of the defective or non-conforming product.
If you receive an incorrect product, please refer to our Return & Refund Policy for detailed procedures and resolution timelines.
If your product arrives damaged, please refer to our Return & Refund Policy for complete instructions on reporting and replacement eligibility.
Kindly review our Return & Refund Policy for full details regarding cancellations, refunds, replacements, and damage claims.