Elora Home, a UAE-born and based furniture retail and e-commerce company, offers a refined Total Home Experience. We are dedicated to providing elegant, contemporary, and high-quality home furniture while delivering exceptional service across the UAE.
Elora Home operates under ELORA HOME and is an e-commerce business offering home and lifestyle products delivered within the UAE.
In most cases, your order will be delivered within the estimated time of arrival mentioned on the product page. However, the actual delivery date may be affected by courier arrangements, weather conditions, or other external factors.
Please refer to your tracking information or contact our customer care team for the most accurate delivery update.
Kindly note that your order may be delivered in one or more batches. If you do not receive all your items in the first package, the remaining item(s) will be delivered separately, and you will receive a separate tracking update.
If your items are not delivered within the estimated timeframe mentioned on the product page(s), or if tracking shows “Delivered” but you have not received your package, please contact our Customer Service team for verification.
We currently deliver within the UAE only.
Delivery lead time varies by product and is displayed directly below the “Buy It Now” button on each product page. Please review this information carefully before placing your order.
All items are shipped through trusted third-party logistics partners and delivered to your doorstep.
Please note:
Delivery includes doorstep delivery only
It does not include placement inside the house unless specifically arranged
If installation or placement services are available for your product, additional charges may apply. Please contact our customer care team for details.
Standard Shipping: FREE across the UAE
Expedited Shipping:
Fees range between AED 100 – AED 300, depending on product weight and delivery location.
Expedited delivery applies only to selected ready-made items.
To request expedited delivery, please contact:
📧 hello@eleganza.ae
📞 +971 558764998
Orders must be placed before 1:00 PM for the delivery timeline to begin counting from the same day.
Currently, Elora Home does not offer international shipping.
However, if you wish to arrange international delivery independently, our customer care team can provide approximate actual and volumetric weight details of your order.
It will be the customer’s responsibility to:
Arrange courier pickup
Manage international shipping
Handle all associated shipping costs, duties, and customs procedures
We appreciate your understanding in this regard.
Before ordering large or oversized items, please ensure that your:
Elevator dimensions
Doorway widths
Staircase access
Can accommodate the product size.
Many of our products are delivered fully or partially assembled. Measuring access points in advance will help prevent delivery issues.
If you have any concerns about accessibility, please contact our customer support team for assistance prior to ordering. Kindly refer to our Terms & Conditions for additional policies and guidelines.